About Velozent

Built for the workflows healthcare actually runs.

VeloContract is the healthcare-vertical CLM from Velozent Technologies — the team behind VeloDesk ITSM. We build the regulated software that compliance teams keep asking for and generic SaaS keeps not quite delivering.

Our story

We started in healthcare IT. We kept seeing the same problem.

VeloDesk is our ITSM platform — built for healthcare IT operations: ticketing, change management, asset tracking, and service catalogs that understand PHI scope and BAA dependencies. Customers loved it. But they kept asking the same follow-up question: “Can VeloDesk handle our vendor contracts too?”

The honest answer was no. Contracts are their own discipline. And the generic CLMs they were forced to use weren’t built for the work that healthcare procurement, compliance, and legal teams actually do — BAAs, OIG sanctions checks, HHS-OCR breach filings, audit-ready evidence packs.

So we built VeloContract. Same design philosophy as VeloDesk — vertical-first, multi-tenant, auto-action over dashboards — but with all the muscle memory of contract lifecycle baked in.

The Velozent product family

Two products. One operating model.

Healthcare IT Service Management

VeloDesk

Ticketing, change management, asset tracking, and CMDB for healthcare IT teams. Built around PHI scope, BAA dependencies, and the operational rhythm of regulated IT.

Visit velodesk.com →

Healthcare Contract Lifecycle Management

VeloContract

Vendor intake, due diligence, drafting, playbook redlines, obligations, renewals, regulatory radar, and audit-ready evidence — all in one closed loop.

See features →

Both products share the same auth, same multi-tenant data model, and the same design language. A customer using both gets a single sign-on experience and unified audit trail across IT operations and contract lifecycle.

How we build

Four principles, every release.

Vertical-first, not vertical-skinned.: We don't take a generic CLM and add a 'healthcare' badge. The data model knows BAAs are a first-class concept. The DD agent knows OIG-LEIE matters more than D&B.
Multi-tenant from day one.: Every table has tenant_id NOT NULL. Postgres Row Level Security at the database layer. No 'we'll add isolation later' shortcut.
Auto-action beats dashboards.: Most CLMs stop at 'we found something.' VeloContract closes the loop — drafts the redline, sends the renewal, revokes the access, generates the filing. Every action is logged and reversible.
Citations on every AI decision.: Every AI output traces back to source chunks. Confidence below threshold becomes a human recommendation, never a silent action. Compliance teams stay in control.

Security & compliance

HIPAA-aware. SOC 2 in progress. Multi-tenant RLS.

• HIPAA — Security Rule controls + Breach Notification workflow in place. BAA available on request.
• SOC 2 Type II — audit session in progress; report available to prospects under NDA.
• Multi-tenant Row Level Security — enforced at Postgres layer, below the application.
• PHI scrubber on every log line — patient identifiers never persisted in observability tooling.
• Encryption — TLS 1.2+ in transit, AES-256 at rest, Azure Key Vault for secrets.
• Penetration testing — annual third-party pen test; results available to Enterprise customers.
• Sub-processors — listed, reviewed quarterly, BAA-covered.

Security questions: security@velozent.com

Get in touch

We’d rather talk to a human than send you through a form. Reach out and one of us will get back to you within one business day.

hello@velozent.com Try the platform